Q: Can I order directly from this web site?
A: No, this is not a feature that we offer at this time. If you are an authorized Galaxy distributor, please contact us directly to place your order. If you are a residential customer, please contact the Galaxy retailer in your area. To find a retailer near you please click here
Q: Can I buy products from Galaxy Lighting directly?
A: Galaxy Lighting only uses authorized distributors to sell their products.
Q: How can I locate a retailer in Canada?
A: Please click here
Q: How can I contact you directly?
A: Please click here
Q: Do you export orders?
A: We do not ship directly to consumers. Please work with your favorite retailer.
Q: What is your privacy policy?
A: We have the utmost respect for your privacy. We do not share your email addresses or telephone numbers with anybody.
Q: How do I make a return or exchange?
A: All returns or exchanges must be made through the retailer where you purchased the product.
Q: How can I get replacement parts?
A: Please contact the retailer where you bought the item for replacement parts.
Q: How do I determine the proper size chandelier for a dining table?
A: A good rule of thumb is to choose a chandelier with a diameter equal to 1/2 the width of the table. For instance, if the width of your table is 48", select a chandelier that has a diameter of 24". The chandelier should be hung so the bottom of the fixture is approximately 30" - 36" above the tabletop.
Q: How do I determine the proper size chandelier for a foyer?
A: To determine what size of a chandelier would fit best in a foyer-or any room-simply add the room dimensions together. For example, if your foyer is 10' by 14,' add 10 + 14 = 24. The proper size chandelier for this foyer would be 24" in diameter.
Q: What's the proper height to install wall sconces?
A: Sconces should be installed 60" from the floor. If you decide to use sconces to light hallways, then the sconces should be placed 8'-10' apart.
Q: How can I achieve the best possible lighting in my bathroom?
A: For the best possible bathroom lighting, fixtures that use incandescent bulbs behind diffusers emit the most favorable light and color. You may also use more than just a row of vanity lights. For balanced bathroom lighting throughout, try sconces on either side of a mirror, and a ceiling fixture. Larger baths are very much in style today; a small chandelier over the bath is a great way to achieve a dramatic effect.
 

Have a product question? Galaxy distributors and design professionals are invited to call us directly at 604 461-4747 or e-mail:sales@galaxy-lighting.com If you are a residential customer, please contact a Galaxy retailer in your area.

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